Telemarketing quite simply is the number one action your business can take to get in front of your customers. A high proportion of all sales are made after some form of human contact, including telemarketing calls, so if you are not calling your customers then you are not giving yourself the best chance of success. […]
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I had a conversation with a small business owner several months ago that reminded me why sales training is so vital in all businesses. The small business owner told me that once he had sent over a proposal for his services, he would never contact his prospect again. Literally checking my ears to make sure
Selling over the phone for many can be a very daunting and petrifying task. Believe me, I have been there. And so too have thousands and thousands of people all of whom have felt that small tremble before dialing out over the telephone. It is nothing to be ashamed of. The art of selling over
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Recently I have been working with a sales consultancy client whom was struggling in getting sales pushed over the line. They have an incredible service and a really good marketing strategy – however when it came to getting sales through the door she seemed to struggle. After some consultation and looking at their sales process
How gorgeous has the recent weather been? Waking up to the birds chirping away, blue skies spreading above us, and the long summer nights – this is what summer is all about, right? Well, might I also add; Ice cream too is a staple for this time of year. Whether you prefer it in a
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This post may make me sound older than I actually am, but do you know what, I am happy with that. I think it shows that perhaps I am a little more mature than I first thought. Let me set the scene. I am in a large Nationwide optician on a busy Saturday and it
Do Not Allow Your Customer Service Team To Say This… Read More »
If you are a veteran in the world of sales, you will have heard the ‘N’ word more times than you can care to admit. No. ‘No’ is such a powerful word in the English Language. ‘No’ is used by all of us hundreds of times a day (please note that this is not an
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Children. Some of The Greatest Sales Artists I Have Come Across Have you read what I wrote about my two children at the start of Relationship Selling? It’s cool; if you have yet to pick up a copy of Relationship Selling I will let you in on a little secret. The book is dedicated to
Can Your Children Sell Better Than You? Read More »
So here we are; The day Paragon Sales Solutions truly begins! This has been a long time coming. We have been setting up for the past two months, working behind the scenes making sure everything ticks a long nicely. But here we are. D-Day. If you have no idea what we are about, what we
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I hate discounts. Whoa, wait a moment. OK – Let me re word that. I don’t want to lie to you. I love receiving discounts. Who doesn’t?! We all love having 10% off an item or even 50% off bargains turn us on. We all love a sale and there is no hiding from the
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